Director of Student Transitions and Academic Partnerships
Loyola University Chicago, Human Resources
Location: Chicago, Illinois
First-Year Programming and Orientation
Student Transitions and Retention Management
Tutoring and Learning Resources
Internal Number: 8100338
The Director of Student Transitions and Academic Partnership serves on the administrative leadership team of Student Academic Services within the Student Success portfolio in the Division of Enrollment Management and Student Success. The position provides leadership for the Tutoring Center and the Office of New Student Programs, as well as operational support for retention-related projects and faculty engagement in student success efforts. The Director will focus on leading integrated programming and services that support the orientation of new students to the university, the development of academic and executive functioning skills, and connection to and utilization of academic success resources and educational support. The director will synergize efforts to ensure a seamless experience for students’ onboarding with a focus on academic resources. Reporting to the Assistant Vice President for Student Academic Services, the Director of Student Transitions and Academic Partnerships will:
Supervision and Management:
Provide leadership, strategic direction, and subject-matter expertise for educational support and student learning across New Student Programs, including orientation, new student convocation, first-year experience, the Rambler Read, UNIV 101/201 first-year and transfer student seminars, and the Tutoring Center, including peer tutoring, supplemental instruction, success coaching, UNIV 112/114 Learning Strategies, the Rambler Success Program, and other student success initiatives.
Hire, train, supervise, and evaluate professional staff; directly supervise Associate Director for the Tutoring Center, Associate Director for New Student Programs, and Assistant Director for Learning & Academic Success; provide professional development opportunities; indirectly supervise Assistant Directors, Coordinator, and 225+ undergraduate and graduate student employees.
Foster a positive team dynamic among staff across the units, focused on student success.
Foster collaboration, recruitment, orientation, and training with faculty colleagues to support engagement with student success initiatives and implementation of faculty-connected programs/initiatives, e.g., faculty mentors, living-learning communities, etc.
Assess programs and services, at least every 3 years, to ensure quality.
Provides retention operations and reporting to advance university-wide retention efforts.
Manage academic alerts process (including but not limited to midterm grade rosters and Academic Concerns Referrals), collaborating and coordinating with various departments to carry out student outreach and support, and providing outreach and engagement reports, utilizing technology assets.
Develop timely and regular reports and analytics related to student success; provide timely and accurate data collection and reports related but not limited to academic alerts, academic progress, retention/persistence, and term-to-term enrollment.
Provide oversight and administration of term-to-term non-enrolled outreach, enrollment campaigns, and protocol reports.
Analyze data and provide reports to help identify barriers and intervention plans in collaboration with university departments to address said barriers.
Assist in the development of university-wide policies, procedures, systems, and tools that support student persistence to graduation.
Develop reports and analytics by cohorts related to graduation and post-graduation outcomes.
Provide operational support for student success committee(s) as needed.
Budget and Planning:
Monitor annual budgets and manage accounting transactions for units under supervision; manage expenditures for the programs within the approved budget; recommend and approve purchases and expenses in accordance with the University’s purchasing and procurement procedures.
Secure administrative approval for and manage contracts for units under supervision.
Develop and implement annual strategic plans, policies, procedures and protocols for units under supervision.
Collaborate with academic departments to implement course placement assessments including but not limited to: Writing Placement Assessment, Math Placement Assessment, and Foreign Language Placement Assessment.
Teach sections of UNIV 112/114 Strategies for Learning and UNIV 101 First Year Seminar and/or UNIV 201 Transfer Seminar.
Collaborate with Student Academic Services leadership team to develop plans for business processes and administrative projects across SAS.
Participate in Student Academic Services signature programs, events, and activities, including but not limited to: Orientation, New Student Convocation, finals week proctoring, Undergraduate Admission open houses, and student celebrations.
Perform related duties as required.
Master’s degree plus 7-10 years of management and leadership experience within higher education and student affairs.
Seven to ten years of full-time related work experience.
Strong interpersonal and communication skills.
Exceptional attention to detail.
Demonstrated ability to effectively collaborate and communicate with faculty, staff, students, and parents/families.
Demonstrated experience and ability to hire, train, evaluate, and supervise professional and paraprofessional staff.
Demonstrated commitment to multicultural understanding and cultural humility.
Experience developing and implementing student programming at the post-secondary level.
A commitment to academic excellence, social justice and service, values-based leadership, global awareness and diversity.
Ability to embrace, promote and articulate the University’s Jesuit Catholic identity.
As one of the nation’s largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors diversity, equity, and inclusion. We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty with a wide array of affordable, comprehensive and competitive benefits centered on health and wellness, financial security, equity, and work-life balance. We actively seek those who wish to join our faculty, staff, and students in a community of diverse opinions, perspectives, and backgrounds supporting our Jesuit mission and striving toward the same goal of being persons for and with others.