Eastern Michigan University, Housing and Residence Life
Location: Ypsilanti, Michigan
Residence Life and Housing
Additional compensation includes a furnished apartment, meal plan, and institutional benefit package.
Title: Complex Director
Employee Classification: AP - Administrative Professional
Pay Grade: AP PFSP1
Division: Academic and Student Affairs
Department: Housing Admin
Campus Location: Main Campus
The Complex Director (CD) is responsible for the residential life functions in two or more residence halls. The CD fosters a safe, positive, and inclusive community environment that encourages students to develop their full potential. This position includes educational, supervisory, and administrative functions that promote student engagement, academic success, personal development, and a strong sense of community. Given the unique nature of this live-in position, the position has a renewable contract for up to four years ending on July 15 of each year. Staff will be asked in March to make a commitment for the following year. Should a staff member be hired mid-year, additional time to end on July 15 may be offered.
Principal Duties and Responsibilities
Supervise, train and evaluate Graduate Hall Director(s), Graduate Assistant(s), Student Office Manager(s), Nightwatch staff, and/or Office Assistant Staff in their complex, including participation in departmental selection process of positions.
Provide guidance to Resident Advisors, ensuring that orientation, training, supervision, and regular evaluation of Resident Advisors is completed.
Coordinate the development, implementation, and evaluation of academic, social, and developmental programming, ensuring participation with academic and student services offices when appropriate, including regular attendance at student programs.
Advise and develop leadership skills of Community Council (student organization).
Serve as primary judicial officer for the complex, which includes meeting with students in violation of Residence Hall and Apartment Rules, adjudicating cases, and applying sanctions.
Maintain judicial records through effective use of student conduct software and providing accurate student files.
Participate in the rotating 24-hour-a-day "on-call" system for the residential area, responding to problems and emergencies including during times when the University is closed.
Use departmental protocol to respond to crisis or emergency situations which includes providing guidance to paraprofessional staff, parents, and students.
Manage Front Desk Operations within assigned halls with the support of a Student Office Manager(s).
Manage programming and office supply budgets.
Manage hall occupancy, including creating reports, knowledge of student database, completing room changes, and promoting living on campus.
Serve as an active member of one or more committees designed to complete departmental projects.
During the summer months work with summer school, new student orientation and/or summer conference housing.
Ensure a safe environment with thorough facilities/security systems and prevention programming.
Conduct weekly walk-through and report on-going facility and safety issues.
Provide functional guidance and leadership in individually specified areas or projects as needed.
Other related duties as assigned.
Master's degree in Higher Education and Student Affairs, Counseling or related field and experience in the field of student affairs is required.
Strong interpersonal communication skills including writing and public speaking, and ability to work with computer program with training is required.
One year experience working with students in a college or university environment is required.
About Eastern Michigan University, Housing and Residence Life
Eastern Michigan University is among the most diverse public universities in Michigan, with a strategic focus on equity and inclusion in its core mission. Founded in 1849, Eastern is the second oldest public university in Michigan. It currently serves more than 15,000 students pursuing undergraduate, graduate, specialist, doctoral and certificate degrees in the arts, sciences and professions. In all, more than 300 majors, minors and concentrations are delivered through the University's Colleges of Arts and Sciences; Business; Education; Engineering and Technology; Health and Human Services; and, its graduate school. In 2022, EMU was ranked by U.S. News and World Report in the category of social mobility. The ranking reflects Eastern's core value of being a welcoming institution of opportunity.