Program Manager, Signature Programs and Traditions
Kennesaw State University
Location: Kennesaw, Georgia
Student Affairs Administration (Executive Level)
Develops, organizes and implements comprehensive programs in the assigned college, department and/or unit. Responsible for preparing and organizing programs and activities. Promotes programs internal and external to the university and evaluates effectiveness. Ensures programs comply with university and USG policies and procedures.
DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES: 1. Develops, plans, and coordinates the implementation and execution of divisional signature Programs and university traditions, including Scrappy Hour, Splash Bash, Week of Welcome and Homecoming. 2. Collaborates with Student Affairs departments and campus stakeholders to develop programs and activities that build community and support the engagement and success of all students. 3. Assists Athletics in creating an exciting football game-day experience that builds community and generates school spirit, excitement, and engagement. 4. Coordinates the collection and analysis of program assessment data and prepares reports and evaluation summaries. 5. Serves as primary point of contact and manages all activities related to execution of divisional priority programs and events, including planning, execution, marketing, and communication. 6. Coordinates use of the Owl Life student engagement software to create and publicize student programs and events, track student participation, and ensure compliance with divisional and university guidelines. 7. Provides support for other divisional priorities and initiatives beyond the scope of department, as requested.
DEPARTMENT SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES*: Ability to successfully interact with individuals/groups from an array of backgrounds, identities, experiences, and communication styles Ability to recognize and protect confidential information and exercise judgment, tact, and diplomacy in handling sensitive information and situations Available to work evenings and weekends for programming with students Demonstrated ability to manage multiple projects or tasks simultaneously. Ability to work as a contributing member in a team-oriented environment, successfully interacting with internal and external colleagues and partners
KEY RESPONSIBILITIES*: 1. Develops, prepares, coordinates and implements assigned programs 2. Manages and facilitates department communications including program marketing, website creation, mobile applications and social media 3. Serves as liaison and communicates with academic divisions, colleges and departments 4. May assists in developing, monitoring and managing budget processes 5. Manages event planning, marketing and logistics 6. Interprets, evaluates, develops and implements policies and procedures 7. Creates, administers, and analyzes assessment programs 8. Facilitates program components, post-program evaluation and operational reporting 9. Assists with developing new programming 10. Prepares operational reports and analysis to inform center-level reporting and decision-making 11. May supervise assigned staff and/or student assistants
Knowledge, Skills, & Abilities
ABILITIES Demonstrated ability to think strategically and actively contribute to the creation and implementation of short and long-range department goals; the ability to manage multiple tasks and effectively prioritize among competing needs Ability to creatively problem solve and independently initiate and develop action plan for addressing identified issues Ability to establish and maintain effective, collaborative working relationships with key campus stakeholders Able to handle multiple tasks or projects at one time meeting assigned deadlines
SKILLS Excellent project management skills; Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette
Required Experience Three (3) years of related work experience
Educational Requirements Bachelor's degree from an accredited institution of higher education in related field
Preferred Educational Qualifications An advanced degree from an accredited institution of higher education in a related field
ADDITIONAL QUALIFICATIONS: (Preferred qualifications) Master's degree in Student Affairs Administration, Higher Education, or related field
Experience with large-scale programs and budget management