Job Description Summary The Operations Manager is a full-time, twelve-month position reporting directly to the Associate Director of Operations. The Operations Manager works closely with other professionals in the administration and management of a comprehensive residence life and housing program that serves 4000+ on-campus students. The operations manager is responsible for coordinating and overseeing the department’s customer service functions, department-wide processes, and all communications for the department. Job Description Essential Functions: Operations: Provides functional leadership for the operations area, including office operations at Angelou and Deacon Place, through the s