The overall purpose of this job is to oversee the residential education, learning, and staffing within the university’s residence halls. This involves selecting, training, and supervising student support staff, including Resident Assistants, and coordinating their ongoing development. The Program Manager plans and conducts orientation and training workshops, facilitates team building and staff development activities, and provides informal counseling and support to both individual students and Resident Assistants. Additionally, the Program Manager is responsible for coordinating the department’s response to various resident concerns, including roommate conflicts, and ensuring that hall staff are properly documenting student conduct issues. Furthermore, the Program Manager plays a