The overall purpose of this job is to oversee the management of on-campus housing, including residence halls and apartment-style units, to ensure safe, clean, and secure housing for all students. This includes managing room assignments, enforcing residence hall codes, monitoring repairs, and coordinating the check-in and check-out processes for all terms, including breaks and extended stays. Additionally, the Program Manager is responsible for supervising all functions related to managing student accounts, billing, housing charges, facilities charges, fines, and meal plans, as well as coordinating the review of any cancellation or waiver requests. Furthermore, the Program Manager supervises all functions related to data entry, records retention, documentation, and reporting, incl