Manager of Student Records & Data Analytics

Job #: 041102
Location Syracuse, NY
Pay Range: $60,450 - $71,000
Hours: Standard University business hours

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type: Full-time

Job Description:
Reporting directly to the Associate Dean for Student Affairs (ADSA), this position plays a key role in supporting the college's needs. Under ADSA direction this position will plan, organize, integrate, and direct the work of the ECS Undergraduate Records office. The manager will also provide expert professional assistance and guidance in office data needs by creating, maintaining and documenting reports based on area needs specific to university initiatives, learning and using the University supported reporting and analytics tools, and helping develop data based assessment plans supporting the ADSA and college efforts.

This role requires collaboration with the ECS admissions, success and career advising teams as well as faculty and staff to provide outstanding service to all ECS students. The candidate must embrace SU's core value of inclusivity, ensuring that all students and constituents of the university are served in a caring, respectful, transparent, and authentic manner.

Qualifications:


Job Specific Qualifications:


Responsibilities:

• Responsible for managing undergraduate student records processes and administration including degree certification, petitions, student files, registration, and articulation agreements.
• Assist Senior Associate Dean with issues related to degree certification, curriculum design and updates.
• Plan and update the online First Year Term Enrollment registration and resolve problems as needed.
• Analyze and provide undergraduate student data as inputs for Engineering Undergraduate Surveys for various engineering organizations and societies.
• Process Degree certifications (three times a year).
• Process Transfer credit evaluations for incoming freshmen and transfer students.
• Process Student Athlete Certifications (twice a year)
• Process multiple types of petitions in a timely and accurate fashion.
• Evaluate transcripts and process transfer credits as appropriate
• Re-check degree audits and process as appropriate
• Review and approve course catalog entries, schedule and update gateway course sections, manage opening weekend event for orientation, advising and registration.
• Support the Associate Dean and probation committee in planning and reviewing students on academic probation and review letters of appeal and make recommendations.
• Provide counsel on records issues to faculty and staff as well as other departments across campus.
• Point of Contact for the Registrar's Office and other relevant departments on-campus and act as liaison with other colleges, represent ECS on committees.
• Successfully interact and problem-solve with students and parents on curriculum, degree certification and probation matters.
• Identify appropriate students (30-50 each semester) to participate in the SSUI (Student Success Initiative) Summer Program and advise those who qualify.
• Advise students who are planning on IUT (Inter-University Transfer) in and out of ECS.
• Serve as advisor to undeclared students and those who may be transferring out (approx. 20-30 students each year), and those in dual majors and BS/MBA program.
• Present information session on topics related to advising, registration, and probation to students when required.
• Develop, maintain and document reports for the College of Engineering and Computer Science undergraduate services; create dashboard for reports as applicable.
• In strategic partnership with the ADSA, perform data-informed analysis of student success, retention, and career outcomes, as well as to support other initiatives requested by ECS leadership.
• Create and maintain analytics dashboard that display pertinent information specific to office functionality to assist in making decisions for process improvement
• Publish statistical undergraduate enrollment reports semi-annually
• Supervise one non-exempt full- time staff and a part time temp. Supervisory responsibilities include interviewing, hiring, and training; workflow (planning, assigning, and directing work), performance review; coaching, addressing complaints and resolving problems.
• Ensure all operational activities are completed accurately, efficiently, and effectively.
• Other duties as assigned

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:
Open Until Filled:
Priority Consideration:

To apply, visit https://www.sujobopps.com/postings/105690

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.








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