Supports the Director of Graduate Studies and the Computer Science Department Manager with daily operations of the department.
Resolves or oversees the resolution of issues related to, but not limited to: course selection, degree requirements, pass/fail requests, student registration and bursar account issues, and leaves and reinstatements.
Manages course scheduling; manages student academic records and the quarterly registration process for PhD students through the Universityâ™s Academic Information System.
Develops positive and active working relationships with internal and external constituents including but not limited to the PSD Dean of Students and College Dean of Students offices, Registrar, UChicagoGRAD and Career Advancement, Student Health and Counseling Services, Office of International Affairs, and others to create synergies across departments related to programming, resolution of student issues, and other matters of common interest.
Organizes admission and graduation events, including the annual recruitment drive, visit day, Orientation Week, and dissertation defenses.
Manages communications and the planning and scheduling of orientation activities for matriculating PhD students. Responds to inquiries from current and prospective graduate students, as well as alumni.
Facilitates the quarterly degree audit process for graduating graduate students; and manages quarterly financial aid for PhD students.
Responsible for annual entries in the College Catalog Graduate Announcements.
Manages Teaching Assistant (TA) and Research Assistant (RA) positions on a quarterly basis. Provides financial and payroll departments with quarterly salary and account information. Posts jobs under the current CBA.
Develops programs to build student community within the department.
Addresses student concerns as they develop in coordination with appropriate University offices.
Manages and assists with administrative activities, including but not limited to processing reimbursements and scheduling classroom and meeting room space.
Solves problems in areas such as academic and administrative policy, student admissions, curriculum research and development, and budget development.
Recommends process improvements for programs that relate to critical student-life improvement, including emergency management, accommodations for students with disabilities, and/or the administration of health care services and programs for students.
Performs other related work as needed.
Preferred Qualifications
Education:
Bachelorâ™s degree.
Experience:
Administrative experience in student affairs, academic support, or closely related environment.
Event planning experience.
Technical Skills or Knowledge:
Proficient in Microsoft Office (e.g. MS Office word, and Excel).
Use or learn a range of position-related software application.
Preferred Competencies
Familiarity with central administration within a complex research university environment.
Excellent problem-solving skills.
Excellent oral and written communication skills.
Handle multiple, concurrent tasks.
Excellent interpersonal and customer service skills.
Handle public with courtesy, clarity, and diplomacy.
Handle sensitive and confidential situations and information with absolute discretion.
Maintain calm and courteous demeanor and to work productively despite workload, competing priorities, complex problems, and tight deadlines.
Use appropriate resources to resolve an issue.
Considerable skill in working both independently and as a team member.
Take initiative and organize and complete projects with minimal supervision.
Effectively communicate with faculty, graduate and undergraduate students, and various administrative offices at all levels in the University.
Working Conditions
Standard office environment.
Lift and/or move objects up to 25 lbs.
Walk around campus.
Infrequent evening or weekend work.
This position is eligible for a hybrid work schedule.
Application Documents
Resume/CV (required)
 Cover Letter (required)
3 References Contact Information (required)
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Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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