The Academic Service Coordinator for Graduate Placement supports a variety of day-to-day operations of an academic program in a school, department, or division, or specialty programs. This position is responsible for administrative oversight and coordination of the operations of student placements in the master's and doctorate programs, to include faculty and student placement requests, coordinates communication with community partners, and ensures accurate documents of placements. Further the coordinator provides substantive support to the graduate placements team and assisting in organizing and maintaining the operational functions of the department, and to serve as a resource for students, faculty and staff by assisting with coordinating academic activities, programs, and extracurricular seminars.

Benefits:

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

Essential Functions:

• Assist with the coordination of administrative activities of the academic program, such as Doctoral or Graduate programs, with interrelated activities of other programs, departments, or staff to ensure optimum efficiency and compliance with appropriate policies and procedures.
• Assist in the development, and creation of program coursework communications and promotional literature for distribution, such as newsletters, brochures or flyers. Ensures materials for each student placement.
• Receive, screen, and respond to inquiries by providing general information about the program.
• Assist with composing and editing documents such as class materials, handouts, syllabus, and program and marketing materials to ensure they meet University standards.
• Serves as a liaison between students, residents, clinical partners or faculty and department staff regarding administrative matters.
• Provides administrative support to the assigned department, school or program with recruitment, selection, registration, orientation and placements.
• Assists with program evaluation activities and recommends ways to efficiently utilize space, equipment, and personnel resources.
• Provide administrative support for academic programs including maintaining the calendar and scheduling meetings, responding to emails, answering and screening calls, preparing correspondence and reports, and maintaining department files.
• Assist with developing student experiences by supporting clinical and practicum placements with community partners.
• Performs other duties as assigned.

Qualifications

Knowledge, Skills, and Abilities:
Possess a thorough knowledge of academic program and requirements and able to perform the position in compliance with all requirements/regulations/laws. Maintain high standards with the work being performed and maintain awareness with trends and influences. Assume personal responsibility for all outcomes; make effective and timely decisions; and learns how to effectively use technology. Maintain productivity and use knowledge strategies to increase knowledge base. Able to make independent decisions that are a matter of significance for the unit. Effectively communicate both verbal and written thoughts, ideas, and facts. Write and present information in a clear and concise way. Interpret and understand written information and is able to listen attentively to verbal and non-verbal cues that lead to a deeper understanding. Work cooperatively with others and demonstrates professional, ethical, respectful, and courteous behavior when interacting with others. Demonstrate pleasant and positive interactions with others to meet customer expectations, and provide follow-up with customers. Reach compromise and consensus to influence and negotiate. Remain calm and manage conflict and work well with a diverse workforce.

Hiring Range: $51,000-$58,000 (Commensurate with education and experience)

UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Talent Recruitment department at HRJobs@umaryland.edu.

If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. For more information, follow this link UMB Notice of Non-Discrimination.

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