Job Posting Title:

Assistant Director for Intercultural Programs and Initiatives

Hiring Department:

Global Engagement

Position Open To:

All Applicants

Weekly Scheduled Hours:

40

FLSA Status:

Exempt

Earliest Start Date:

Immediately

Position Duration:

Expected to Continue

Location:

UT MAIN CAMPUS

Job Details:

General Notes

The University of Texas at Austin (UT Austin) is one of the largest public universities in the United States and is the flagship of The University of Texas System. UT Austin enrolls more than 52,000 students studying in almost 120 bachelor’s degree programs and more than 220 graduate programs across 18 colleges and schools. UT Austin is steadfastly committed to global engagement and is home to more than 5,600 international students and 1,500 international scholars from more than 130 countries, with more than 530,000 living alumni in 176 counties around the world.

Texas Global  advances UT Austin’s academic mission by leading, supporting, and coordinating the university’s international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming a cadre of impressive international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected.

Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of faculty and staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin.

UT Austin provides an outstanding benefits package including but not limited to:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 7.75% employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

Purpose

Reporting to the director of International Student and Scholar Services (ISSS), the assistant director for intercultural programs and initiatives oversees a team responsible for programming and services that support international students and scholars in achieving their social, academic, and professional goals throughout their university careers.

Responsibilities

Leadership and Administrative Management

• In collaboration with the director, provide a vision for a quality international student and scholar engagement strategy that includes co-curricular initiatives, cultural and social programming, and support activities.
• Provide collaborative leadership to a team of professional staff members responsible for ISSS programming, outreach, support services, and front desk operations. Recruit, hire, and train staff members, conduct annual performance evaluations, and foster team member’s career growth.
• Manage day-to-day operations of and provide strategic oversight for intercultural programs and initiatives team. Determine the administrative calendar and plan for the execution of tasks for a smooth workflow.

Programming and Services

• Oversee ISSS signature programs and activities including but not limited to international orientation, Friendship Program, Language Circles, Global Living Learning Community, and graduating student reception.
• Manage the development and implementation of innovative programming to support a vibrant community of international students and scholars and their families.
• Supervise the implementation of support services for international students and scholars including nonresident tax assistance and front desk operations.
• Use best practices to provide the highest level of customer service through technology, topical expertise, and cultural sensitivity.
• Conduct needs assessments and analyze data to determine the quality and effectiveness of ISSS services and programs; provide data-driven recommendations for enhancements and support.

Communication and Outreach

• Provide oversight for the coordination of ISSS communications to ensure timeliness and consistency.
• Collaborate with Texas Global Marketing and Communications to manage ISSS social media strategy and engagement.
• Represent ISSS at university meetings and collaborate with campus partners to support and advocate for the needs of international students and scholars.
• Ensure that written communication, including but not limited to the ISSS webpages, presentations, handouts, and publications, is consistent with the Texas Global brand and includes clear and concise information for international students and scholars, departments, and the university community.

Support of ISSS and Texas Global functions

• Serve as a collaborative member of the ISSS leadership team. Actively support the critical priorities and functions of ISSS and Texas Global, attend weekly staff meetings, serve on internal committees, and participate in work groups to support the organization's mission. 

Salary Range

$72,000

Working Conditions

Work in a shared office environment. Work around standard office conditions. This position is located in Austin, Texas.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Required Qualifications

Master’s degree in international education, higher education administration, student affairs, or related field. Five years of progressively responsible professional experience in international education programs within higher education. High degree of cultural competence as it relates to international students and scholars in a higher education environment. Solid experience in supervising professional staff. Proven track record of using assessment tools to develop and enhance programming and services. Knowledge of using best practices to engage constituents using social media platforms. Strong skills in intercultural communication, professional communication, and public speaking. Excellent written communication skills with strong attention to detail. Ability to work collaboratively and independently in a professional setting. Equivalent combination or substitution of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Experience working, living, and/or studying abroad.

About The University of Texas at Austin

The University of Texas at Austin (UT Austin) is one of the largest public universities in the United States and is the flagship of The University of Texas System. UT Austin enrolls more than 51,000 students studying in almost 120 bachelor’s degree programs and more than 220 graduate programs across 18 colleges and schools. UT Austin is steadfastly committed to global engagement and is home to more than 5,600 international students and 1,500 international scholars from more than 130 countries, with more than 530,000 living alumni in 176 counties around the world.

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