The Coordinator of New Student & Family Engagement will implement programs that encourage and promote a successful new student transition to university life along with positive partnerships with parents and families in support of students' educational success. Through collaboration with faculty, staff, and students from diverse backgrounds, this position coordinates orientation activities and new student and family programs that are inclusive and welcoming to all. With the guidance and leadership of the Director of Student Involvement and Inclusion, this position coordinates orientation activities and new student and family programs in support of the university and division mission and strategic goals.
Work Location: Chalon Campus (West Los Angeles)
Start Date: Immediately
Applications Deadline: Open until filled
Position Hourly Rate Range: $19.13 - $20.65
Hiring salary can be above the posted pay range if candidate's qualifications are determined to be above the minimum requirements of the position description.
Duties and Responsibilities:
Orientation Program Development and Implementation:
Designs and coordinates a comprehensive orientation program that addresses the needs and concerns of new students and their families.
Develops and delivers engaging orientation sessions, workshops, and activities.
Collaborates with academic departments, student organizations, and other university offices to ensure a seamless and informative orientation experience.
Student and Family Engagement:
Builds and maintains strong relationships with new students and their families, providing ongoing support and guidance.
Responds to inquiries and address concerns in a timely and professional manner.
Fosters a sense of community and belonging among new students.
Manages and oversee content for the parent communication platform.
Coordinate First Year Experience Involvement and Engagement:
Organize and execute various first year experience events and activities, such as welcome receptions, commuter student programs, and social gatherings.
Track progress of students within their first year.
Collaborate with campus partners to ensure successful transition of students within their first year.
Data Collection and Analysis:
Collect and analyze data related to orientation program effectiveness.
Identify areas for improvement and implement necessary changes.
Prepare reports and presentations on orientation program outcomes.
Other Duties and Responsibilities:
Serves on committees and attend meetings as assigned by the AVP, Student Affairs (including Student Affairs All Staff Meeting, retreats, and other committees).
Attends, supports, and supervises some evening and weekend functions.
Performs occasional short-term duties as they relate to the work of Student Affairs.
Develops time reports, summaries and documents related to the department.
Performs other job-related duties, as assigned, including evenings and weekends.
Job Requirements: Knowledge:
General knowledge of higher education administration and student development theory.
Knowledge and understanding of contemporary leadership models and theories, particularly those applicable to college student orientation.
Knowledge of programs aimed at first-year students and their families, including retention strategies and first-year student development, particularly regarding first-generation students.
Working knowledge of basic supervision, training and development principles, especially as they relate to student employees and volunteer workers.
Sufficient working knowledge of computers and word processing, spreadsheets, databases, web development, and/or other software applications necessary to perform this job.
Abilities and Skills:
Effectively organize, prioritize and handle multiple tasks to meet established goals and deadlines.
Ability to network and create campus/community partnerships.
Student-orientated, flexible team player who can work in a busy office.
Detail-orientated, strong organization, oral/written communication, interpersonal and supervisory skills.
Excellent interpersonal skills including both oral and written communication in a variety of settings.
Must be able to communicate effectively with a variety of audiences, including students, faculty, staff, parents, and university administrators.
Must have excellent conceptual, interpersonal, cross-cultural communication, diversity and problem-solving skills and demonstrate the ability to work effectively with a diverse workforce as well as a diverse group of students and parents/families.
Must maintain awareness of current trends relating to the needs of parents/families of undergraduate students.
Must be a self-starter who can work independently and as part of a team.
Must manage multiple projects at one time in a fast-paced environment.
Education:
Bachelor's degree is required. Enrollment in Master's degree higher education, student affairs, student development or related field preferred.
Experience:
Minimum 1-year experience in higher education/student affairs working closely with college- aged populations or parents/families of college-aged students. Direct experience with orientation and transition programs and a general understanding of student development and student transition issues is preferred.
Additional Information: Mount Saint Mary's University's commitment to equity, diversity and justice (EDJ) is steeped in the tradition and legacy of the Sisters of St. Joseph of Carondelet (CSJ), our Catholic identity, mission and values. We are unwavering in our pursuit of inclusion, belonging and antiracism. We aspire to achieve our love of dear neighbor without distinction, which permeates all forms of social identities and human experiences.
We honor and celebrate our similarities and differences. We are committed to the full inclusion of the entire Mount community. Due to historical legacies of exclusion, we offer particular care for underrepresented populations. We define diversity in the broadest sense, including but not limited to, age, differences in culture, citizenship status, disability, family status, gender, gender expression, gender identity, generational history, genetic information, geographic origin, language, political perspectives, mental and physical ability, military service, national origin, race and ethnicity, religion, sexual orientation, size and socioeconomic class.
Welcoming individuals from a variety of backgrounds improves and enriches our learning, living and working environments. Any breach of these values harms our community. Mount Saint Mary's University transforms its culture through the radical pursuit of institutionalized change. We strive for a campus where students, staff, faculty, alumnae and all whom we encounter feel welcomed, valued and are supported to reach their full potential.
As we pursue our never-ending journey toward a more equitable, inclusive and antiracist campus in our richly diverse community, we welcome you.