Basic Function and Scope of Responsibilities:

The Success Coach will be a student’s point of contact for everything at the University--from academic advisement to getting involved on campus to financial aid counseling to career development--helping the student to chart and navigate an individual path as part of the LIU community. A coach will work with a student one-on-one to create a success plan tailored to his/her/their needs, goals and interests, helping students to choose courses; select a major; find scholarships, internships and study abroad opportunities and launch their careers. Success Coaches will keep students on track toward graduation and enable them to make a seamless transition from college student to successful professional. Reporting to an Associate Director, the Success Coach may specialize in and execute functions under the following areas: First & Second Year Student Success, Third & Fourth Year Student Success, Graduate & International Student Success, Residence Life, Campus Life.

Principal Responsibilities:

• Serve as primary advisor and success coach for working caseload of students
• Prepare students for their transition to the college, and integrate new students into the intellectual, cultural, and social life of the University
• Support the student experience through the LIU four-year model from pre-enrollment through graduation
• Assist in pre-enrollment, admissions, orientation, campus, and career activities reinforcing the importance of a collective, integrated college experience geared toward academic and career success
• Plan and execute campus programming, including campus activities, student success, and life planning seminars, to enhance student life, enjoyment, and effectiveness
• Provide leadership to an ancillary responsibility within academic, career, and/or student life.
• Provide academic advisement to each student, specifically through the progression of the initial registration upon acceptance to major/degree selection as it pertains to career interests and pursuits
• Interpret career assessment instruments and provide career resources/advisement, developing a timely career track congruent with students’ academic pursuits
• Review financial aid information and assist students with understanding financial aid procedures
• Coordinate with affiliate departments to achieve program recruitment and retention goals
• Complete weekly and monthly reports that demonstrate progress towards retention, student registration, and other key job performance indicators
• Other duties as assigned by Associate Directors and Director of the Center for Student Success & Coaching

Principal responsibilities include assisting with the execution of functions under one of the following areas: Academic Success, Student Involvement, Career Success, Residence Life and Campus Life.

ACADEMIC & CAREER SUCCESS

1. Leads the advancement of student success, retention, and persistence goals by utilizing best-practices and current research related to student success
2. Ensures students’ progression toward their educational goal is monitored and that success coaches utilizes various strategies/tools to address academic persistence, engagement and completion
3. Facilitate academic workshop series including the topics of time management, notetaking, self-registration tutorials, and other programming to promote academic success of students
4. Support all functions of Career Success for the LIU community in accordance with the NACE Standards.
5. Assist with the monitoring and tracking of LIU Handshake including student profile completion, resume competition, internship placement and student employment outcomes
6. Execute campus wide career support/success workshops, programs and events 
7. Plan, develop and execute internship ready student program
8. Work collaboratively with the Alumni and Employer Relations Office
9. Plan, facilitate and execute student employment initiatives including on campus employment fair and career/internship expos
10. Ensures academic and personal support to international students including overlooking compliance with immigration procedures, SEVIS and all needed support
11. Guides and advises students through study abroad options through LIU Global or faculty-led study abroad opportunities

STUDENT INVOLVEMENT

1. Develop campus-wide programming, traditions and initiatives that enhance a vibrant campus life experience for all students, both residing on-campus and commuting.
2. Provide leadership to LIU Cares, the University-wide service initiative by creating opportunities on-campus and in the community.
3. Facilitate the student leadership program and manage student organizations and Fraternity and Sorority Life
4. Coordinate the Legacy Campaign in conjunction with Student Government Association (SGA) in giving a class gift
5. Support the growth and development of the E-sports program including managing inventory of recreational and sports league equipment, ensuring they are sufficient for program needs
6. Develop and execute new student orientation programs
7. Create, design and execute marketing material for all campus events
8. Recruit, train and hire a cohort of student leaders to serve as orientation leaders, resident assistants and student workers
9. Provide weekend and evening coverage of student life and student organization programs

OPERATIONS AND COMMUNITY STANDARDS ex. “Housing Operations and Residence Life”

1. Plan and execute a marketing plan for student on campus housing selection.
2. Assist with all functions of LIU Housing operation accordance with the ACUHO-I
3. Manage all residence hall facilities upgrades, repairs and renovation planning
4. Develops and revises residence hall policies and procedures
5. Ensures robust programming within the residence halls throughout the week and weekends
6. Advises and supports the growth of Residence Hall Association (RHA) 
7. Support efforts for enrollment and marketing of Learning Communities
8. Assist with campus efforts to comply with immunizations regulations meeting Public Health Law compliance
9. Manage and maintain centralized records, manage communication to involved parties of each conduct case, monitor and appropriately close cases in a timely manner
10. Provides training on an ongoing basis for the on-duty staff in Residence Life & housing, Public Safety, and other campus partners on the community standards process and supervises the implementation of the community standards process by all conduct officers, ensuring the process is fair and developmentally relevant and valuable, through one-on-one communication
11. Facilitates educational programming for students on community standards to promote accountability, productive civil discourse, and mutual respect
12. Serve as primary hearing officer for student conduct hearing process and serve as investigators for Title IX
13. Assist with the monitoring, tracking and seeking of all LIU community service-related activities
14. Support and monitor university Clery records and Title IX reports

Education Requirements:

• Bachelor’s degree required. Master’s preferred.

Training, Skills, Knowledge, Experience:

• At least 1-3 years of progressively professional experience in higher education, student affairs; sound judgment and decision-making skills.
• Excellent oral and written communication skills
• High energy and enthusiasm to work with students and propel them toward success
• Ability to design and implement innovative programs with a strong attention to detail
• Interpersonal communication skills
• Computer skills/literacy

Working Conditions:              

• Flexible hours, including weekends and evenings, are required to execute the position’s role responsibly.
• Occasional travel to/from other LIU campuses for the facilitation of trainings, meetings and other university functions.

Materials & Equipment:

Computer, fax machine, copier, phone.  

Long Island University is an Affirmative Action /Equal Opportunity Employer

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