Northeastern University Accelerate: Pre-College Programs are designed for talented high school students who want to give themselves an edge by participating in an immersive and dynamic academic program during the summer. Accelerate programs are hosted on our Boston campus, where students participate in 2-week programs, experiencing rigorous academics, experiential learning, Boston activities, and social programming. The programs are offered between two separate sessions running July 9 - July 21 and July 23- August 4.
Our objective is to engage top-talent high school students and offer a premier academic and student life experience that gives students a taste of life as an undergraduate student at Northeastern.
Given the Accelerate program's importance for the Enrollment Management department, Accelerate is looking for a Student Life Manager that will lead a team to provide exceptional support for the students for the duration of the programs. The Student Life Manager will supervise and provide leadership to a team of Accelerate staff, including Assistant Student Life Manager(s) and Student Life Ambassadors. They will also provide support in the training efforts for Accelerate staff. They will plan and oversee staff assignments for Boston activities and social programming and support planning and execution of on-campus Accelerate events.
The Student Life Manager will work in collaboration with residential life staff to support a positive, safe, and secure residential experience for Accelerate participants. This role will involve both relationship building with students and parents as needed, providing stellar customer service. They will appropriately manage student conduct issues and escalate issues as appropriate.
This is a temporary position from June 19 - August 11 working approximately 40 hours per week:
June 19-23: virtual training and onboarding begins (work remotely)
June 28- July 8 move into residence hall and in-person training and program planning activities
July 9-August 4: up to 40 hours per week as programs are in session. Weekly schedule will vary and will include regular evening and weekend work.
August 8-10: program debrief and wrap-up, approx. 15 hours (work remotely)
Bachelor's degree required. Enrollment in, or graduate of, a graduate program in relevant discipline: Higher education, Student Affairs, Student Counseling, Secondary Education or related field preferred.
Minimum 3 years experience in higher education, residence life, summer camps, teaching, counseling, or student affairs.
Demonstrated experience in leadership and/or supervising direct reports.
Demonstrated experience with crisis management.
Experience counseling students and managing mental health crises preferred.
Experience managing events or programs preferred.
Exceptional organizational skills with attention to detail.
Current certification or openness to be trained in First Aid & CPR as well as Mental Health First Aid.
Very strong interpersonal skills, and excellent communication skills (verbal and written).
Student-centered and have a strong sense of responsibility for student success and wellbeing.
This position will require regular evening and weekend work including regularly scheduled overnight secondary on-call shifts while students are on campus.
Full availability from June 28 - August 5, 2023 is a must
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit www.northeastern.edu/benefits for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.