The Student Navigator will serve as a resource and mentor for students enrolled in the Middle College programs through GRCC as part of a 13th year high school cohort model. This position requires active support and guidance for students as they transition into a collegiate environment. The Student Navigator will encourage and develop a college readiness skillset to improve success and retention. The Navigator will maintain regular contact with students and serve as a liaison between faculty and administration at the high school and the Academic Outreach team.
MAJOR RESPONSIBILITIES
Provide onsite support for Middle College Students at the High School location
Mentor middle college students to support student retention and completion rates
Input and report student data, providing weekly reports to Academic Outreach team
Address student needs or challenges in response to early alert reports
Upon request, develop strategies that support students who demonstrate at risk behaviors
Assist in connecting students to college resources for academic and service support
Maintain appropriate documentation and notes of student interactions, referrals, and resources
Monitor and track student program success
Recruit and promote program at outreach and community events
Assist with test proctoring and application processing as needed
Coordinate Summer Bridge program for newly accepted middle college students
Develop a peer mentoring program and facilitate student mentor meetings
Coordinate semester celebration activities for middle college students
Participate in department meetings as needed
Regular attendance during normal scheduled hours is required
Other duties as assigned by Academic Outreach Team
National Career Readiness Certificate preferred (NCRC) but not required.
Experience
Prior experience working with high school students preferred
Proven student support services and experience with participants with diverse backgrounds and barriers
Experience with at-risk and underrepresented populations preferred
Knowledge of data reporting systems, experience with data tracing and preparing reports
Skills
Ability to relate to diverse high school student populations
High level of energy, enthusiasm, and the ability to be innovative and creative
Ability to organize work, handle multiple tasks, and meet timelines in a multi-project environment
Ability to work independently and collaboratively
Proficient in use of electronic student information systems (PeopleSoft), Microsoft Office (especially Excel), and other Internet applications preferred
Self-motivated with the ability to work with minimal supervision
Experience with data tracking and preparing reports
Ability to maintain a positive customer and student oriented approach in a demanding work environment
Strong interpersonal skills
Proven experience working with diverse populations both with individuals and groups
Compliance with FERPA guidelines
Understanding of the mission and philosophy of middle college
Mental Demands
Must be able to communicate effectively and efficiently both verbally and in writing
Must be able to effectively and confidentially manage high stress student issues and concerns
Physical Demands
The position requires long periods of sitting, standing, reading and writing, listening and speaking
Must be able to lift up to 20 pounds
METHOD OF APPLICATION
Grand Rapids Community College is only accepting online applications for this position. Please apply at https://www.grcc.edu/jobsSubmit a cover letter and resume in one document. Application instructions including how to upload attachments can be found here. The opportunity to apply for this position will close until filled. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an Equal Opportunity Employer.
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The College will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
The urban campus of Grand Rapids Community College is situated on a six-block area in the heart of Michigan’s second largest metropolitan area with a population approaching one million. GRCC, founded in 1914, is the oldest community college in Michigan, but the atmosphere is exciting and contemporary; its top-notch faculty, commitment to diversity in programming and campus lifestyle, and the strong spirit of community collaboration under the leadership of President Bill Pink, make it a vital and rewarding workplace. Known as “The Community’s College,” GRCC is responsive to the needs of surrounding business, economic, cultural and educational environments. The college offers credit and non-credit, associate degree and certification programs, and workforce training at both on- and off-campus locations so that students of all ages and abilities can pursue personal goals for higher education and/or enhanced job opportunities with success. For more information about GRCC, visit our website at www.grcc.edu