The Placement Exchange Job Board

Position Description

Reporting to the Harvard Kennedy School (HKS) Project Director of Student Enrollment Systems, the Senior Business Systems Analyst - Technolutions Slate "Senior Analyst" independently analyzes, identifies, develops and communicates technical solutions at an advanced level in support of business services improvement on the admissions system, Technolutions Slate. The Senior Analyst is service-oriented and is expected to incorporate the principles of Inclusive Excellence and Diversity, Inclusion, and Belonging best practices to ensure a service approach that reflects cultural competency. This position is part of the Enrollment Services team within HKS's Degree Programs & Student Services department.

As Senior Analyst, your core duties are:

• Work at a high level within a team on most phases of service analysis and consider the business implications of technology applications to the current and future business environment for admissions
• Collaborate with stakeholders, including the Senior Director of Admissions and Financial Aid, to translate business needs into systems requirements and scoping
• Provide impactful contribution to the definition of systems requirements, conduct gap analysis, and identify feasible alternative solutions that meet defined business objectives
• Perform user needs analysis, product evaluation, selection, customization, testing, implementation, and support
• Participate in the development of data and reporting plans and policies for Enrollment Services
• Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct

• Customize Slate to meet the changing needs of Enrollment Services, including the design and execution of application flow from submission through decision release, the design and maintenance of custom online portals for prospects and applicants
• Act in support of the efforts to ensure data quality and integrity for prospective students, to applicants, to admits
• Evaluate purpose and content of Slate reports to develop new, or improve existing format, to meet stakeholder needs
• Provide new user Slate access and system training
• Work with Technolutions vendor and online payment support to provide technical troubleshooting support for Admissions & Financial Aid team
• Serve as a member of the HKS IT Affinity Group
• Other ad hoc duties as assigned

Basic Qualifications

• Minimum of two years' post-secondary education or relevant work experience

Additional Qualifications and Skills

If you have some, but not all of the following, we encourage you to apply; we value employees with a willingness to learn:

• Bachelor's degree preferred, along with work experience in an academic setting with knowledge of financial aid operations
• Five years' relevant work experience including analyzing and managing data
• Knowledge of information technology applications, processes, software and equipment
• Knowledge of Technolutions Slate and PeopleSoft products are a plus
• Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
• Ability to uphold FERPA and other data privacy regulations and standards

Certificates and Licenses

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Working Conditions

• Work is performed in an office setting

Additional Information

We regret that the Harvard Kennedy School does not provide Visa Sponsorship.
Harvard University requires pre-employment references and background checks.
Harvard University is committed to supporting a healthy, sustainable learning and working environment.

This is a hybrid position based on our campus in Cambridge, MA. As a campus-based institution, we place a high value on the in-person experience, cross-team collaboration, and strong community building in order to create a vibrant campus for our students, faculty, staff, and research fellows. The position is required to work in-person on campus a minimum of three days per week during the academic year. Specific days and schedule will be determined between you and your manager.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Salary Range: $70,800 - $122,800
Note: Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity.


Harvard offers a generous benefits package including:

• Time Off: 3- 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.
• Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
• Retirement: University-funded retirement plan with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
• Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
• Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
• Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Salary Grade: 057

Union: 00 - Non Union, Exempt or Temporary

About Harvard University Kennedy School

Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.

Connections working at Harvard University Kennedy School