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Posted: 31-Mar-23
Location: Buffalo, New York
Salary: Open
Internal Number: 41631
Position Title: Classroom Systems Technician, IT Customer Service
Posting Number: P230122
Employer: State
Salary Range: $55,000 - $65,000
FTE: 1.00
Position Summary:
The Classroom Systems Technician provides trouble shooting, maintenance, installation, and repair of complex Audio-Visual equipment and systems for centrally scheduled classrooms and other supported technology enhanced university spaces in a multi-campus environment.
In this role you will:
In this role you will:
- Install, maintain, troubleshoot and repair complex AV equipment and systems in classrooms and other supported spaces
- Perform routine maintenance on AV systems, including cleaning, calibrating, and updating system software and firmware
- Coordinate with other technical support teams and vendors to ensure timely resolution of technical issues
- Communicate effectively with faculty and staff to understand their AV needs and for the consideration of future design plans
- Maintain current inventory in the asset tracking system of AV equipment and supplies
- Create and maintain documentation related to AV technologies and systems
- Train faculty and staff on proper use of AV technology and systems
Must be able to support the following types of systems:
- Audio (Program and Speech, DSP based systems)
- Projection and Display Devices
- Source Control Devices
- Custom Control Systems
- Audio and Video Teleconferencing
- Digital Signage Systems
- Video Wall Display Systems
- RF Systems
About UBIT:
It is a great time to join UB Information Technology (UBIT)! Our staff are highly skilled and motivated to succeed and have cutting-edge training and technical resources at their disposal. For more information about UBIT visit our website. All the duties & responsibilities listed above continue to occur in a 24×7 environment, therefore, working extended hours, holidays, or varied hours may be required.
Outstanding Benefits:
In addition to professional growth opportunities, UBIT staff have access to benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal, and academic to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.
About The University at Buffalo:
The University at Buffalo (UB) #ubuffalo is one of America's leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.
University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Minimum Qualifications:
- Bachelor's degree in electronics, communications, or a related field with 2 years of Audio-Visual (AV) customer service experience. A combination of education and experience will be considered.
- This position requires local travel between each university campus and off-campus. Must have the ability to demonstrate that the candidate can meet the transportation needs of this position.
- Ability to read and interpret building plans, blueprints, and schematics to incorporate infrastructure and media systems into new and remodel projects
- CTS AVIXA certification is required or obtained within 6 months of employment
Preferred Qualifications:
- Crestron Digital Media Certification-Engineer (DMC-E-4K)
- CTS-I and or CTS-D certifications
- Experience with ticket tracking systems
- Experience with networked AV systems
- BiAmp TesiraForte certification
- Dante 1, 2, and or 3 certification
- 2 or more years of experience working in a highly complex higher education environment
Deadline for Applicants: 03/30/2024
Quicklink for Posting: 41631
The University at Buffalo (UB) #ubuffalo is SUNY’s most comprehensive public research university, and an outstanding place to work. UB amplifies ambition for faculty and staff by offering endless possibilities to achieve more. Here, people from all backgrounds and cultures challenge and inspire each other to discover, learn and succeed. Dedicated staff and engaged faculty collaborate to further knowl¬edge and understanding, and develop tenacious graduates who are valued for their talents and their impact on global society.
UB is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.
University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
https://jobs.theplacementexchange.org/jobs/18390911/classroom-systems-technician-it-customer-service
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