Central Support Specialist

About the Student and Campus Life

Student and Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad.

About Cornell Health and Administrative Services

Cornell Health's more than 200 employees collaborate to provide integrated and culturally-sensitive mental health, medical, health promotion, public health, student accommodations, and occupational medicine care and services. Dually focused on holistic health of Cornell students and well-being of the larger campus community, the unit supports readiness to learn, to participate fully in the Cornell experience, and to achieve academic, work, and life success. Cornell Health is nationally recognized for innovation and leadership, and is committed to an ongoing journey toward integrated, cost-effective, and community-based services and campus health initiatives.

Administrative Services staff members provide infrastructure and central support for the departments, programs, and services at Cornell Health. The department manages health informatics, organizational compliance, quality improvement initiatives, billing and finance, operational communications, and support for the advancement of strategic initiatives. Administrative Services staff members also collaborate ongoingly with centralized university and divisional services such as Facilities, Human Resources, Communications and Marketing, and Information Technology.

The Central Support work team promotes a culture of systems orientation and compliance, with a focus on promoting positive outcomes and adherence to policies, procedures and regulations. Activities include maintaining and implementing institution-wide policies and procedures, guiding and monitoring credentialing for all program areas, supporting department leadership in planning and budgeting people resources, managing organization and individual compliance, and providing a broad range of administrative support functions for the organization.

The Opportunity

Join the vibrant team at Cornell Health as a Central Support Specialist! In this key administrative role, you'll facilitate centralized support functions across all of Cornell Health's programs and services, ensuring the smooth operation of essential processes. As a primary point of contact for both visitors and staff, you will play a pivotal role in creating a welcoming environment while providing exceptional service to our diverse community.

Key Responsibilities

• Administrative Support: Serve as the first point of contact for Cornell Health's administrative suite, assisting visitors and managing phones. You'll coordinate office supply inventories, arrange travel for senior leadership, and facilitate purchasing for staff members and programs throughout the organization.
• Event and Meeting Coordination: Coordinate scheduling, logistics, and coordination for meetings and events, from small group gatherings to All Staff meetings. You'll work with a variety of stakeholders to ensure seamless execution, including supporting presentations and other materials, and ensuring food meets the needs of all attendees.
• Project Administration: Take charge of administrative projects, working closely with department and senior leadership to launch new initiatives for the organization. You'll collaborate with various teams to create new processes, maintain a policy library, and support cross-departmental collaboration.
• Other Duties: Participate in university committees and contribute to ad-hoc projects, always striving for continuous improvement in administrative functions.

At Cornell Health, every team member is integral in fostering a culture of belonging and psychological well-being. We're looking for someone who thrives in a dynamic, fast-paced setting and is committed to supporting the health and wellness of the entire Cornell community. As a Central Support Specialist, you will directly contribute to creating an inclusive space where all staff and visitors feel valued and supported. If you are ready to bring your administrative expertise and customer service skills to a team dedicated to making a difference, apply today with your resume and cover letter!

What We Need

All applications must include a resume and cover letter for full consideration.

• Associates degree with 2 to 4 years of experience in a fast-paced, customer-service oriented office environment, or a combined equivalent of education and related experience.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), and email and scheduling programs.
• Professional demeanor and ability to interact with others with a positive, welcoming attitude.
• Strong people skills for successful work with a diverse set of stakeholders.
• Skilled at handling confidential information with tact and discretion, able to independently prioritize competing priorities in a fast-paced office environment while maintaining attention to detail.
• Ability to work collaboratively as a member of a high-functioning administrative support team.
• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Demonstrated skill in understanding of cultural differences.

If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.

• Associates degree.
• Experience working in a health care office environment.
• Experience with databases and/or electronic health information systems.

Rewards and Benefits

No visa sponsorship or relocation assistance is available for this position.

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to appl

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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.