Job ID: 2023-11783 Type: NYU Tandon School of Engineering (PE1001) # of Openings: 1 Category: Campus/Auxilary/Transportation, Facilities, Public Safety New York University
The Manager, Facilities Operations is an essential team member that manages and coordinates daily campus operations, facility service requests, maintenance repairs, ensuring client success and satisfaction every step of the way. In this capacity, the Manager will implement quality assurance systems that identify service level inconsistencies and works closely with counterparts in Facilities and Construction Management, Academic Departments, Athletics, IT & Media Support, Registrar, Academic & Student Affairs, Dining, and Public Safety to address any ongoing concerns and repairs. On a daily basis, the Manager supervises competing priorities and takes a lead in troubleshooting operational complications while maintaining the highest levels of communication with clients and end users. The Manager will also conduct frequent campus and building inspections, providing inspection reports and action plans to the Director and facilities counterparts for service improvements. This position will collaborate with a Manager of Events & Administration and a Manager of Facilities Projects to meet all operational commitments.
Required Education: Bachelor's Degree in a related area
Preferred Education: Master's Degree Advanced degree in business, construction management, project management or related fields.
Required Experience: 5+ years Experience in facilities and building infrastructure management (HVAC controls, electrical, plumbing, low voltage), building operations (leased and owned), custodial operations, construction project management or a logistics management related role. Operations/building management experience at a large college or university. Proficiency with computer technology, including but not limited to Microsoft Office and Google Drive. Ability to utilize home-grown and custom technology solutions with an objective purpose, advocating improvements and continued system improvements or equivalent combination of education and experience.
Required Skills, Knowledge and Abilities: Established record of excellence in managing building operations. Excellent planning and management skills. Must be a strategic thinker and detail oriented, with a collaborative style that encourages teamwork and cooperation. Must be committed to excellent service quality standards with a prior track record of taking an aggressive stance on improving operational excellence, conditions, and service. Must be self-motivated and have creative problem solving skills. Must have excellent interpersonal, written, and verbal communications skills. Demonstrated ability to work independently, managing conflicting priorities and deadlines. Strong organizational skills with ability to create efficient systems particularly utilizing data analysis. Ability to work effectively in a service-oriented environment subject to frequently changing priorities which may require re-prioritization of daily operations.
Preferred Skills, Knowledge and Abilities: Familiarity with software applications for facilities and building management, project management, room reservations and asset tracking. Ability to develop, implement and communicate policies and procedures to a diverse population. Familiarity with the organizational environment of higher education and large research universities. Ability to read, revise and publish floor plans using AutoCAD.
In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $105,000.00 to USD $125,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
New York University (NYU) is one of the top private universities in the United States, and NYU Tandon School of Engineering traces its roots back to 1854, building on an illustrious past as Brooklyn Poly and the NYU Polytechnic School of Engineering. Our mission is to excel in research, teaching, and entrepreneurship and inspire and educate engineers for the 21st century — backed by an historic commitment of $1 billion to recruit new faculty, fuel groundbreaking basic and applied research in key areas, and expand the Downtown Brooklyn campus. NYU Tandon faculty are world renowned leaders in science and technology, with a strong commitment to research, innovation, and entrepreneurship that make a difference in the world. We lead and have ties to multidisciplinary centers in wireless technology, cybersecurity, urban informatics, data sciences, artificial intelligence, renewable energy, and health, among others. Our faculty and students are part of the high-tech start-up culture in New York City and in downtown Brooklyn, and we support three “future lab” business incubators that connect our students and faculty to today’s innovation economy. We are deeply committed to teaching and le...arning, and with NYU's unrivaled global network of campuses, we promote a truly global engineering education.
NYU Tandon is committed to substantially increase the proportion of our faculty from historically underrepresented groups in STEM and we encourage candidates from such groups to apply. We aspire to create a climate where diversity and inclusion are not only appreciated but considered an asset for creativity and innovation, and we seek faculty who have a real passion for a culturally diverse environment. We take pride in our high numbers of female students and students who are the first in their family to go to college. NYU belongs to the Higher Education Recruitment Consortium (HERC), which assists with dual-career searches, and our faculty are supported by a range of work-life balance programs provided by the NYU Office of Work Life