Reporting to the Vice Provost for Student Success, the AVP oversees the strategic direction, staff, and fiscal management: the Academic Success Center, the Center for Career Development & Academic Exploration, and the University's campus-wide advising initiatives. The AVP will also lead campus-wide initiatives such as Vol Success Team , the launch and sustainability of Salesforce-UT's CRM, and support the campus as we develop policies that enhance retention, persistence, and degree completion. The AVP gathers and analyzes data to better understand undergraduate student success and develop innovative and effective programs that promote undergraduate retention and graduation and oversees the assessment of programs and activities carried out by these Student Success units.
The AVP leads the Academic Advising Leadership Group and participates in the Undergraduate Council (UC), UC Academic Policy Committee, and the Vice Provost's executive leadership team. A strong candidate will be a transformative leader who is collaborative, innovative, and data-driven.
About the Division
The Division of Student Success at UT works to engage each scholar's experience by supporting their unique strengths and goals. We collaborate with UT faculty and staff to help each scholar maximize their strengths and understand how they contribute to their academic dreams, career paths, and personal well-being.
The Division of Student Success is a part of a university on the rise. As of fall 2022, retention has hit a record of 89 percent, and retention of Pell-eligible students – who make up roughly a quarter of UT’s student body – increased 4 points. In addition, the number of graduates who report a positive career outcome hit a record 90%. Each year, more than 8,000 incoming students are assigned a Vol Success Team that includes an academic advisor, academic coach, and One Stop counselor. UT’s innovative approach shows that a large university can create a personalized experience where students succeed.
Required Education & Experience
Master's Degree
Five years of full-time professional experience in a large university in positions that focus on advising.
Evidence of demonstrated leadership/administration of a unit/department, supervision of staff, management of fiscal resources, and implementation of programs.
Successful implementation of programs for diverse student populations and evidence of successful collaborations with student affairs and academic-based units must be demonstrated.
The University of Tennessee, Knoxville is the state of Tennessee’s flagship university and its only public Carnegie Research 1 institution. As a land-grant university and as Volunteers, serving our state and nation is key to our mission. UT enrolls approximately 30,000 students at its Knoxville campus. Demographically, 24% of all students identify as non-white, 24% identify as first-generation students, and 29% are Pell-eligible. The University culture is guided by adherence to core values that define the Volunteer spirit and include: seeking knowledge, leading with innovation and integrity, advancing diversity and inclusion, engaging locally and globally, and embracing responsible stewardship of resources.
